★In the event You receive a damaged / defective product or a product that does not comply with the specifications as per your original order, You are required to get in touch with the customer service team through any of the below mentioned channels:
★ Contact (+91-9188290000) or Sending an email at maazbeatzstereo@gmail.com
★ Upon receiving Your complaint, we shall verify the authenticity and the nature of the complaint and if we are convinced that the complaint is genuine, we will process your request for a replacement. However, in the event of frivolous and baseless complaints or if the product is out of warranty , we reserve the right to reject the service request.
★ Before accepting shipment of any product, kindly ensure that the product’s packaging is not damaged or tampered. If you observe that the package is damaged or tampered, request you to refuse to accept delivery and inform us at the earliest. The return process of the product may be restricted by us depending on the nature and category of the product. In order to return any products sold through the Website, you are required to comply with the below mentioned conditions, viz:
★ Please notify us of receipt of a damaged/ defective product/service within 48-hours of delivery to you. If you will be unable to do so within 48-hours, we shall not be held liable for the failure to replace the order;
★ Products should be unused.
★ Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc..
★ We will not consider any Cancellation/Refund once product get ordered.
★ It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit;
★ The returned products are subject to verification and checks by maazbeatz.com in order to determine the legitimacy of the complaint/ return.
★ In case of any manufacturing defect in the returned product , the product will be repaired by our service team & then we will send it to you. Only in case the product is not repairable, we will provide you a free replacement. The new warranty period applicable on the replacement product shall be the remaining warranty period from the date of invoice of the original purchased product.
Our endeavor is to provide the best customer service every time you shop with us, however please do not lose your faith in us if you receive a product and do not like the model function. You can initiate a replacement request within 48 working hrs of product delivery.
All returns after delivery are refunded in the form of only “Replacement”
Refund is applicable only if the product is not fitting in your car and we don’t have any similar/suitable model for your car.
